# Contact PMI for engineering support & components

[View the canonical page](https://precisionmachineindustries.com/contact/)

CONTACT PMI

Choose the enquiry that fits your machine or project in Northern Ireland or the Republic of Ireland. Include equipment identity, location and the outcome you need. Finance and leasing organisations can use the dedicated inspection or extraction route.

## Information that helps us assess your request

Send the details you have; a clear nameplate or fault\-screen photograph can be a useful starting point when an identifier is incomplete.

### Machine faults and parts

For a fault, include the exact alarm, when it occurs and whether production is stopped. For parts, preserve the complete manufacturer number, suffixes and quantity. A similar label or connector is not confirmation of compatibility.

### Planned machinery work

Maintenance enquiries need service history and a downtime window. Installation and moves need machine details, site access and, for relocation, both the origin and destination. Retrofit enquiries should explain the existing controls and intended improvement.

### Vacuum pumps and CNC tooling

For vacuum pump servicing or overhaul, use the maintenance route and identify the pump, application, service history and any known contamination. Use breakdown for a stopped pump or fault. For CNC tools and workshop supplies, use parts and include the full item designation, quantity and material or process requirements.

### Finance\-company instructions

Identify the instructing organisation, asset location, authorised contact, required timing and inspection or reporting need. Do not send extensive finance case files through the initial form; the appropriate exchange can be arranged after review.

## What happens next

The form reports whether the email provider has accepted your enquiry for sending to PMI. This does not confirm inbox delivery, a booking, repair, quotation acceptance or stock reservation. PMI reviews the requirement before agreeing attendance, scope or supply.

The website does not keep a separate enquiry archive. Your answers stay in this open page while you retry; refreshing or closing it loses them. If sending is uncertain, keep the page open and retry unchanged, or email pmi\-enquiries@precisionmachineindustries.com and mention the earlier attempt.

## Keep attachments relevant

Include only material needed to understand the requirement. Do not submit account passwords, remote\-access credentials or unnecessary personal or commercially sensitive documents.

## Contact PMI

[Open the enquiry form](https://precisionmachineindustries.com/contact/)

[Privacy and enquiry information](https://precisionmachineindustries.com/privacy/)

[Engineering coverage and attendance](https://precisionmachineindustries.com/coverage/)